Frequently Asked Questions
What type of book covers and trim sizes do you print?
We print both hardcover and softcover books. Unfortunately, we do not currently provide Foil Stamping/Embossing for hardcover and softcovers.
We print in full color, in Black & White, on white paper or cream paper. Our hardcover books can come with dust jackets or in 4-color laminate. Our softcovers can come in glossy or matte.
We print all trim sizes from 4x6 to 8.5x11
Are there any hidden fees associated with your publishing services?
No. There are no hidden fees associated with any of our services.
Who sets the price for my book?
You do. We'll offer suggestions, but the decision is yours.
What are your turnaround times?
Turnaround times vary depending on the size of a manuscript. Generally, it takes us around two to six weeks for a project. Also, turnaround times are affected by the size of a client's manuscript. The bigger the manuscript and more complex the layout due to the inclusion of illustrations, charts, and other design elements, the longer the process may take. For editing jobs, it usually takes us between two to six months or more depending on the size of the manuscript. For book cover designs, it usually takes us three to five business days.
We've discovered through experience that speed doesn't always mean quality. Because we do everything custom, it may take us a little longer than some publishers, but the final product usually exceeds our clients' expectations. We value quality over speed - but that doesn't dismiss the fact that we move pretty fast.
What is your refund policy?
Refunds are allowed in the case that the client's project is not completed within a reasonable amount of time, which is based on our turnaround time policy for various types of projects. Due to the nature of publishing, turnaround times vary based on the size of a manuscript and the amount of work needed to prepare it for publication (i.e. editing or ghostwriting). T&J Publishers will communicate with the client what is a reasonable turnaround time based on their assessment of the client's manuscript.
In the case that the client terminates their agreement with us prematurely or before the agreed upon time limit for the completion of a project, a refund will not be given.
If the client fails to pay their balance within a reasonable period after the completion of a project, the contract/agreement will be canceled and the client must restart the process should they choose to continue publishing with us. Any moneys paid prior to that will not be refunded nor applied to the renewed contract/agreement.
Where will my book be available for purchase?
Your print book will be distributed through Ingram (the nation’s largest book distributor) and will be available from all major online retailers, including Amazon.com and BarnesandNoble.com. It will also be available to brick-and-mortar bookstores, but it will be up to you to convince them to carry your book on the shelves. Whether they carry it or not, the book will be available to all bookstores for special order, so if someone asks for your book, they can get them a copy.
Your e-book will be available from the world’s four largest e-book retailers–Amazon Kindle, Barnes & Noble Nook, iTunes and Sony/Kobo. These e-book retailers account for more than 99% of all e-book sales in the United States.
Can I provide my own cover for my book?
Yes you can! If you already have a cover, you can simply send it to us and we'll attach it to your book's interior. Just make sure that your book cover comes complete with the front, back, and the spine along with the book blurb and/or author's bio on the back. Don't worry about the ISBN/Barcode, though - we'll provide that.
How is the quality of the prints, and how does the printing process work?
The quality of the prints is second to none; it's top-of-the-line. We work with a printer who is the pioneer in the Print-On-Demand service.
Print-On-Demand is a revolutionary new process that takes the power out of the hands of the publisher and places it in the hands of the author. Once a book has been order through one of the many retailers (Amazon, Barnes & Noble, etc.) online, that order will be sent to the printer who will then print the book and ship it to that retailer. That retailer will then mail that copy of the book to the customer. Basically, we take care of all of the work so that you don't have to do anything . . . but get paid while you sleep.
In the Print-On-Demand process, once a book has been printed and sold to a customer, the retailer will take their cut (percentage), which is short, and then the rest of the proceeds will be sent to you, the author. Author compensation is made quarterly (every 4 months) either in the form of a check or through direct deposit, which ever you decide.
How does the compensation for online sales work?
Compensation for online sales are sent out quarterly through either check in the mail or by direct deposit. When a client makes an online sale through one of the many retailers (Amazon, Barnes & Nobles, etc.), our printer will create the book and send it to that retailer, and then that retailer will ship the book to the customer. The author doesn't have to do anything...but get paid. This is what is called Print-On-Demand.
Every book that is printed and sold online will have print fees and retailers' fees automatically deducted. Here's a hypothetical scenario:
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For example, let's say your book is priced at $14.99 and an order gets placed for your book online (say, through Amazon)
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Our printer will print the book first and then take out their printing fee, which, in this hypothetical scenario, is $2.50 per copy (again, this is only a hypothetical scenario. Actual fees may be higher or lower depending on the factors such as page length, color images, etc.).
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The printer will then send the book to the retailer, who will take out their fee.
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After the printer's fee and the retailer's fee has been deducted, the author's compensation may be around $4.96 for each copy sold through that retailer (again, this is only a hypothetical scenario provided to give you an idea of how the online compensation process works).
T&J Publishers works with clients to ensure the receive the highest possible compensation off of online sales by helping clients set the right book price and by setting attractive discounts and return options retailers that ensure our clients' books will be accepted and sold by them.
How do I get started publishing my book with T&J Publishers?
To get started simply go to the "Book Publishing Services" page, choose the service you would like to get, and then fill out the T&J Publishers Order Form. Please fill out the entire form and read the Terms of Agreement. Once that form has been filled out and sent, T&J Publishers will contact you back. We speak directly with each author/client to both ensure that they are receiving the service that suits their need(s) and that the client's/author's title is a good fit for our company. Being that we primarily publish Christian and inspirational books, we can't guarantee that everyone's title will be accepted by us.
For the Editing Service, Ghost-Writing Service, and the Writing Coach Program, T&J Publishers will contact clients and email them a contract/agreement separately.
Once a title has been accepted, we will provide a Paypal invoice for the deposit to start the project. Deposits for all projects is $350. This cost goes towards the overall cost of the project. All invoices will be provided via Paypal.
Does T&J Publishers accept payment plans?
Yes, we do. We set-up payment plans depending on the project.
All ghost-writing projects are billed on a chapter-to-chapter basis (meaning we send clients an invoice for each individual chapter, not for the book as a whole).
Can I publish multiple books with T&J Publishers at one time?
Yes, you can. Each individual project, however, is its own project requiring its own contract/agreement and deposit.
What does T&J Publishers do to help its authors?
Aside from focusing individually on each client's project, ensuring that each client receives the best product imaginable, we also provide marketing tips and strategies to each new client FREE.
T&J Publishers partners with experienced Public Relations firms. Through this partnership, we are able to provide affordable book marketing services to our clients, enabling them to receive media exposure in national radio and television programs. With this media exposure, you won't be bothered with dealing with small local stations, small blog and blog talk radio shows; you'll only be dealing with the big media outlets - the nationally syndicated media.
T&J Publishers promotes its clients' books through our social media pages (Facebook, Instagram, Youtube, Linkedin).
T&J Publishers also provides marketing materials to its clients (bookmarks, website development, banners, flyers, etc.) so that they may promote their books in the spirit of excellence. Inquire about these special services through our Customer Service number to get a quote.
How does the Ghost-writing process work?
Once you click the order button for the "Ghost-writing" service in the "Book Publishing Services" section, a page will open up with an order form for you to fill out. Fill out the form and then click "send". Once the form has been sent, our team will contact you to get a better feel for your writing goals (the nature of the book you're trying to write, the number of pages you want in it, etc.).
It is important to mention that not all ghost-writing requests will be accepted. Some may be rejected due to the following reasons:
1. Questionable content. If an author desires to utilize our ghost-writing services, it is important that the author knows the values and goals of T&J Publishers. Content that is considered perverse and morally degrading is considered "questionable" and will not be accepted by T&J Publishers.
2. No availabilities. T&J Publishers prides itself on one thing in particular: we tell each individual's story with style and excellence, and have a proven track-record of this. For this cause, T&J Publishers may find itself booked with several ghost-writing projects. If all of our available slots within a given time period (quarter or year) are filled up, then you will have to be placed on a waiting list. We believe in taking our time to do each project right and make it the best read possible.
If your request is accepted by T&J Publishers, you will be sent a contract/agreement to fill out and a Paypal invoice for a deposit in the amount of $1,000. The contract/agreement must be filled out and sent in and the deposit must be made before T&J Publishers begins working on the project.
T&J Publishers requires at least a 6 month turn-around period for ghost-written projects, although some have been completed in a matter of weeks - even days. We're good at what we do, but we're also fast at what we do.
How does the Book Writing Coach Program work?
Our Book Writing Coach Program entails direct coaching from our staff. We consult with clients either over the telephone or face-to-face (in-person) and guide them through the process of writing their book - helping them to establish and arrange their content, develop plot-lines, etc. It's as if we're writing the book for you with only one difference: you're the one doing the actual writing. But you'll be utilizing our creativity and expertise in the writing process.
We also provide guidance on setting up systems and programs around your book which can help generate more publicity and money from your book. We coach you on how to market your book and gain the maximum return on your investment. We bill by the hour. But in an hour's worth of time you'll walk away with invaluable information that will set you up for success.
Appointments must be booked online and scheduled ahead of time. Once an appointment has been booked - and accepted by T&J Publishers - a Paypal invoice will be sent to the subscriber's email in the amount of $125. This amount must be paid before the coaching session may begin.
How does T&J Publishers' Referral Program work?
Earn $50 cash for every referral! It's simple! It's done in just 5 easy steps:
1. You must sign up and join our T&J Publishers Mailing List by entering your information in the "Newsletter Signup form" in the footer, if you haven't done so already. (If you're a past customer of T&J Publishers or have signed-up to download our free T&J Publishers Self-Publishing Guide, then you're already enrolled in our mailing list.)
2. Refer someone to us who needs our services.
3. Have that person go online to our website and place an order for one of our services (Editing Service and Writing Coach Program excluded).
4. On the T&J Publishers Order Form, in the section that asks "Did someone refer you to T&J Publishers?", simply have your referee check the "yes" box and then provide your name and email to us. (Make sure the email they provide us on you is an email associated with your Paypal account, as all referral payments are only made online directly through Paypal as of right now).
5. Once your referred customer has paid their full $350 deposit for their service, T&J Publishers will send you (the referrer) a $50 Paypal payment. It's that simple!
Rules:
*Refer as many new customers as you want. Each time a new customer you refer pays for one of our services (with the exception of the Editing Service and the Writing Coach Program), you get paid.
*Your referrals must be new customers. Sorry, but you won't be credited for already existing customers.
*The referral reward is given per new customer, not per service ordered; and it is only given one-time per new customer you refer that purchases our services.
*You must be on our mailing list to qualify for this program. If you're not already on our mailing list, click here to join and receive our free newsletter, special deals, and more.
How can I help get the word out about T&J Publishers?
Thanks for asking. You can help T&J Publishers in several ways:
1. Word of mouth. We still believe that word-of-mouth is the best advertisement. We are confident that word-of-mouth advertisement works for us. Why? Because we always do extraordinary work that deserves to be talked about. You won't be lying when you tell others that T&J Publishers is an extraordinary company. Again, we strongly encourage you to take advantage of our Referral Program.
2. Your social media pages. You can share our posts, like our posts on Facebook and Instagram, and talk about us on your social media pages.
3. Leave a review on our page. There's an old saying: When a customer is satisfied, they won't complain. Some people tend to think that review sections are only designed for complaints, but that's not true. You can always leave a review describing how much you enjoyed working with us. This is one of the greatest forms of advertisement you can give us.
To leave us a review for our services, just go to the "Contact Us" page and leave a review in the "Message or Comments" box. We'll be so appreciative of it.